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Warranty Information:

Benertech products are supplied with a either a 1 year (12months) or 2 year (24 months) Warranty.
For after-sales care, please contact your local dealer or contact Benertech via email: Support@benertech.co.uk
Limited Warranty Information

What is covered by this Limited Warranty?
All genuine Benertech products purchased from an authorised seller will be covered by this Limited Warranty.

What is the warranty term?
A Limited Warranty, starting from the date of purchase, applies to all Benertech products. A310B has one 1 year (12months) Limited Warranty, whilst all other products have a 2 year (24 months) Limited Warranty. During the period of cover, Benertech, at its sole discretion, will repair or replace any faulty product due to defects in material or workmanship. Any repair or replacement under Warranty does not give automatic rights to an extension or new beginning of the Warranty term.

What is not covered by the Warranty?:
1) Goods purchased from any non-authorised dealer;
2) Faults caused by (a) accidental damage, fire, abuse, misuse, neglect, modification, usage with batteries, power supplies or any other source of power not specifically recommended by the manufacturer; (b) inadequate or non-authorised installation, adjustments to wiring, maintenance, repair, testing ; or(c) damage caused by improper use. Proper use for the purposes of this warranty is defined as use of the product under the conditions stated in Benertech's User Guide.
3) Any testing, maintenance, repair or modification carried out by non-authorised persons or repair centres.
4) Products where (a) the identification label, serial number or safety label has been removed or altered; or (b) the product has been modified and/or the product casing or parts used are not as specified by Benertech .
5) Consumables and accessories (unless found to be damaged or faulty at time of purchase). For example:
a. Casing or Casing parts
b. Modular Plug
c. Stand
d. Headband
e. Sound Tube
f. Accessories and Decorative finishes
g. Ear buds, ear bud cover, ear cushion, ear cushion cover and ear bud casing
h. Standard batteries replaceable by the user

Governing Laws
This Warranty gives you specific legal rights. You may have other rights which vary from country to country and state to state. This Warranty does not affect any additional rights you have under applicable national or local laws in your location. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or implied warranties, so the above exclusions may not apply to you.

 
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